Tuesday, March 20, 2012

Video and Telepresence Integral to Supporting a Mobile Workforce

Whether you work for a government agency, a hospital, or a school (or you attend school as a student) the verdict is in--you needn’t spend all day in your office, classroom, or examination room to productively do your job or complete your assignments.

Consider these examples: In San Antonio, Texas, detectives obtain search warrants via in-vehicle laptop telepresence connections to judges; doctors in a California hospital use tablets to videoconference with their colleagues; and, thanks to a telepresence-equipped mobile robot, Lyndon Baty, a 16-year old with kidney disease who cannot attend regular high school, interacts from home with his teachers and peers and participates in lessons as if he were sitting in the classroom.

The common denominator here? Each technology user relies on a mobile device, and, each depends on video collaboration functions available through the hardware to realize optimal remote productivity.

It’s not surprising that mobile video would prove so crucial, considering the rampant proliferation of mobile devices throughout workspaces and organizations. According to Forrester Research, in 2012 mobile users will account for 73 percent of the enterprise workforce.

But with people working and learning in disparate locations, it takes video technology to ensure strong personal relationships among co-workers and peers. Video collaboration through tools like telepresence puts people at the center of the conversation; seeing each other builds trust and breaks down barriers that otherwise faceless, remote communication can build. Quality video lets mobile workers connect and communicate as if they sat in the same physical office space.

With telepresence and video available to mobile technology users, the Bring Your Own Device movement stands to build stronger workspaces and communities. Mobile video collaboration in the pubic sector speeds justice, streamlines healthcare, and ensures educational opportunity. It’s a movement we’re very excited to be a part of!

Also, join Cisco experts, selected partners, and industry leaders this week at the 2012 Government Solutions Forum where one of our four tracks is mobile collaboration.

Have you mobilized your work? Does video play a role? Please share your stories with us and come and hear what others have to say at the Government Solutions Forum!

By Janet Lyons